Sunday, 22 November 2009

Save 65 For Something Thats Sky's Fault

It has recently been alleged that automatic updates sent from Sky to your Sky+ box can inadvertently cause your Sky Plus box to develop a fault, requiring a 65 engineer callout from Sky.

I noticed the problem a few months ago when my sky+ box would suddenly lock up, or start going very slow - especially on playback. The last upgrade that caused the problem also set the box to go into standby mode overnight - presumably as a power saving 'save the planet' thinggie - but it refused to wake up some days (I know how that feels). Even switching off for 10 minutes and rebooting sometimes didn't solve the problem!

Apparently Sky technical support support don't always tell you how the System Fault can be fixed over the phone, and then charge you 65 (about $140.00) for an engineer callout on what is allegedly a known manufacturing problem.

It's worth knowing that if you do have an engineer visit (even a free one) your Sky Plus box is under warranty again for 3 months, so any further callouts in that time are free with no quibbles.
Still, who wants to pay for someone else's fault! Well, there is a little known solution to fixing the problem yourself and saving 65.00 into the bargain.

I have now tried this fix several times on my own - and several friends boxes and I can confirm that it definitely works. http://www.buy-ebook.co.uk/skyrepair.htm

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